Open Mon to Sat 10am - 5pm & Sun 11am - 4pm

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SHIPPING

Chickpeace currently ships zero waste lifestyle products to cities in North America.  And guess what? You receive FREE SHIPPING on all Canadian orders over $100.

Will I receive a tracking number?

Yes a confirmation of your item being shipped including a tracking number will be sent.

How long will it take for my order to arrive?

Orders in Canada typically take between 3-5 business days

What happens if my items are damaged when they arrive?

We are so sorry that happened! Please take a picture and email it to us with as many details as possible. 

Are all products available for shipping?

Good question. Most products are available for shipping except ones with large volumes and weight. The majority of our everyday bulk and pantry items are only available for local pickup and delivery.

LOCAL DELIVERY

What are the delivery areas?

Chickpeace offers online ordering + local delivery of ALL products in the Kelowna area.

Are there specific cut off dates?

No, order when you want and we will deliver as soon as possible.

If I live just outside of Kelowna can I order?

Sorry. At this time no but we are working on expanding our delivery options throughout more of the Okanagan.

How do I get my deposit back?

You can return the deposit jars back to the store or you can leave them out and we will issue you a credit to your account.

Any questions? We would love to hear from you.

Drop us a line at hello@chickpeaceplanet.com.

Frequently asked questions

  • What is zero waste culture?

    Zero waste is a philosophy based on reducing waste. It focuses on reducing packing, reusing products and finding opportunities to increasing the lifecycle of items that are destined for the landfill.

  • Why zero waste?

    Our world is in peril. And we have a short period of time to make the radical changes needed to save the earth. The United Nations punished Agenda 2030 in 2017 which had 17 Sustainable Development Goals at its heart. #12 calls on the global community to ensure sustainable consumption and production patterns. 

  • What type of products do you sell online?

    When the zero waste store has opened all non-perishable items will be available for online purchase and delivery. Online ordering for local delivery is part of the growth strategy to help improve accessibility to a larger part of the community.

  • What type of products do you sell at the store?

    The zero waste refillery has a mix of bulk food (dry + wet) along with cleaning and beauty products.

  • Can I bring my own jars?

    Yes please! And if you forget, don't worry we gotchu! We have new ones to purchase, used ones to put a deposit on or a free community bin too. 

  • Where do the products come from?

    Our first objective is to source locally within a 100miles and then within British Columbia. We try to keep the mileage between our products and their origin short but we also want to provide affordable options, so we are often doing a dance. If we can't source within the province we focus on supporting Canadian brands first.