Thanks for choosing to support a small business and shop at Chickpeace Zero Waste Refillery.

If you are not entirely satisfied with your purchase, we are here to help.

Return | You have 30 calendar days to return your product from the day you received it from your online order or purchased it at the refillery.

Online refunds will be returned back to your credit card. In store refunds will be refunded either in cash, gift certificate or returned to your card.


Shipping
To return your product, you should mail your product to: 956 Wilson Avenue, Kelowna, BC, V1Y 6Y2, Canada.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Past 30 days?

Please contact us either way and we will find a solution to your problem.